Terms & Conditions and Privacy Policy

Part I: Terms and Conditions

1. Introductory Provisions

These Terms and Conditions govern the relationship between the entrepreneur Miroslav Filipovič (ID: 05943027) and the client. This website does not serve as a classic online store. All presentation of diamonds is for informational purposes only, and submitting an inquiry form does not constitute a binding offer to conclude a purchase agreement.

2. Nature of the Service

The provider exclusively arranges individual imports of natural rough diamonds based on the client's specific requirements. A purchase agreement is formed only after a personal consultation, determination of specifications, and the signing of a printed or electronic purchase agreement.

3. Payment and Handover

Payment for the goods is conducted in two stages. Upon confirmation of the diamond's specifications and the signing of the agreement, an advance invoice for 25% including VAT of the estimated purchase price will be issued to the client, unless otherwise agreed individually. This deposit serves as a binding reservation and initiates the import process. The final purchase price is determined immediately before the final payment, based on the precise physical weighing and confirmation of specifications of the specific diamond. The final balance is payable after a physical inspection of the stone by the client (or an authorized expert). The payment method (bank transfer) and the location of presentation and handover are subject to individual agreement and strict security standards. The buyer becomes the owner of the goods only after the final payment and at the moment of handover and acceptance of the subject of purchase based on a handover protocol signed by both contracting parties.

4. Anti-Money Laundering (AML) Measures

In accordance with applicable legislation (Act No. 253/2008 Coll., on Certain Measures against Money Laundering and Terrorist Financing), the provider is obliged to identify and verify the client. The client agrees to provide the necessary cooperation (presentation of an identity card, proof of source of funds for higher amounts). All diamonds come from legal sources in full compliance with the Kimberley Process.

5. Withdrawal from the Contract

Given that the subject of performance is the supply of custom-made goods and individual import, the conditions for withdrawal from the contract will always be negotiated individually within the specific purchase agreement. These individual agreements take precedence over general provisions. Unless otherwise agreed by the parties, for goods customized or imported according to the consumer's specific wishes, it is not possible to unilaterally withdraw from the contract under the applicable legal provisions (Section 1837 of the Civil Code).

Part II: Privacy Policy and Cookies

6. Who processes your data?

The controller of your personal data is Miroslav Filipovič, ID: 05943027, with its registered office at Puchýřova 2321/9, Brno, Czech Republic (hereinafter referred to as the "Controller").

7. What data do we collect from the contact form?

When you contact us via the web form, we process your:

  • Name
  • E-mail address
  • Phone number

We need this data exclusively to communicate with you and process your request. We do not sell data to third parties and keep it only for the time strictly necessary to resolve your inquiry.

8. Cookies and analytical tools

Our website uses cookies and external tools from Google for traffic measurement and ad targeting. This helps us improve the website and offer you relevant services.

We use these services:

  • Google Analytics: Tracks how you navigate the website (anonymized) so we know what interests you.
  • Google Ads: Helps us measure the success of our advertising campaigns and potentially show you our ads elsewhere on the internet.
  • Google Search Console: A tool for monitoring the technical status and search performance of the website (does not use direct user tracking cookies, but helps us with optimization).

If you do not wish us to collect your data for these purposes (via cookies), you can block the storage of cookies directly in your web browser settings.

9. Your rights

You have the right to ask us at any time for information about what data we keep about you, or to request its deletion. Just write to us at the e-mail: invest@rough-diamonds.eu

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